At YourBeautifulTablecloths, we like to offer you, the customer, the greatest possible value for your money. Therefore, we have chosen to sell only the highest quality products we could find and at very competitive prices. We try to add even more value, by offering many free shipping opportunities and free gifts with minimum purchases.
Customer service is our highest priority. Therefore, feel free to email us with any questions. However, please read this page first as your questions will likely be answered here.
Please email for a custom quote or if you have any questions
Our DBA is Tablecloths 4U, this will be the name appearing on your billing statement.
Tablecloths are shipped from NC. Please do not return items without first getting an RA number.
Although we are not able to take orders over the phone at this time, you can call us if there is a problem with your order. (808)800-3532
PAYMENT OPTIONS: We accept Visa, MasterCard, and PayPal, Money order
ORDERING: Since credit card authorizations expire in 5 days, your order must be paid for within that time frame, but you can cancel your order at any time, up until the fabric is actually cut. Orders can be placed directly from this site through our secure on-line shopping cart. You can also order by regular mail. If ordering through the mail, please check with us to confirm the availability of the item you want before sending payment. Please do not pay with PayPal if your order will require expedited shipping.
FOREIGN ORDERS: We accept orders from the US, Canada, New Zealand, Australia, UK and Europe. Only US and Canadian orders can be processed directly through our check-out. For all others, please email and tell us exactly what you want and your full shipping address. We will then get a shipping quote from our manufacturer, and provide you with further instructions. NZ, Australia, UK and Europe orders must be paid through PayPal.
PLEASE READ ALL INFORMATION ON THE ORDER PAGES. WE CANNOT ACCEPT ORDERS WITH MISTAKES IN BILLING ADDRESSES, OR CARD VERIFICATION NUMBERS
ORDER PROCESSING: The time for order processing varies with different items and is stated on each item page. In the event that your order must be "Back-Ordered" you will be notified within 1-2 days and given the option of canceling your order if you wish.
CANCELLATIONS: Table linens orders can be canceled up until the time the manufacturing process begins... generally 1-10 days.
E-MAIL RESPONSE: Generally your e-mails will be answered within 1 business day.
SHIPPING: All items are shipped either Fedex or USPS Priority.
"Free Shipping" offers are for Ground shipping only.
Shipping to Canada is possible by Special Request only. Please e-mail for shipping rates before ordering. Shipping rates to these locations are usually quite reasonable. In addition, if you are buying an item that offers free ground shipping, we will pay the ground rate in the US and ask you to pay the additional cost.
Table linens ship from NC.
FRAUD: All fraudulent orders, including so called "friendly fraud", will be sent to collection and turned over to the authorities local to the perpetrator of the fraud. In addition email addresses, IP addresses, and personal addresses will be turned over to Yahoo Business Network so other merchants can be warned.
WARRANTY/RETURN POLICY: All items come with full manufacturer's warranty, which is described in each item description. Please note that we cannot guarantee color shades unless a swatch is ordered in advance, and tablecloth is ordered within a 10 days of receipt, since computer monitors can change the colors, and fabric colors can change from lot to lot.
Please do not expect tablecloths to be exact, in size.
All of our tablecloths are made to order and are hand cut. Even the standard sizes can be off by 1 to 2 inches(long or short), and this is considered acceptable in the industry, since a 2 inch deviation would only amount to 1" on either side of you table, which is not enough to be noticed.
Table Pads may be as much as 1" longer or wider than ordered, or 1/2" on each side, but this is not enough to alter the look or fit.
If your product is defective or damaged, or to exchange/return, please contact us within 15 days of product delivery. Upon notification, YourBeautifulTablecloths will issue a return authorization number along with repackaging instructions, and and tell you how on return shipment to our distributor. Please do not return the item without these instructions. Upon receipt of your item, the distributor will examine and evaluate it. If it is determined that your item is defective, we will authorize a replacement item be shipped to you.
Your non-custom purchase may be exchanged for a similar item...for instance, a tablecloth can be exchanged for another, of a different color. However, you will be responsible for the additional shipping charges. Custom items cannot be exchanged at even exchange, but can be returned for a 50% restock fee.. This includes custom tablecloths, and other custom items. Also, multiple identical items cannot be exchanged or returned. Please buy a swatch before ordering multiple identical items, to insure that you like the fabric and color.
If you want to return a non-custom purchase that is not defective and the item is in new, sale-able, unused condition it can be returned, freight pre-paid, except for multiple identical items. We will issue a refund, however a 20% restock fee will apply. And, in cases where we paid the cost of shipping, that cost for shipping will also be deducted.Please do not return the item without notifying us first, and getting a "Return Authorization" number and return instructions.
Returned/exchanged items must be returned within fifteen days of receiving, in the same condition received. Please examine your tablecloth upon receipt and notify us immediately if there is a problem.
Thank you for taking the time to read our policies. We are grateful for the opportunity to win your business. Please e-mail if you have additional questions or concerns.